Hospitality technologist · Colombo, Sri Lanka
I make hotels smarter.
A decade at the meeting point of hospitality and technology: AI, intelligent automation, and the commercial systems behind modern hotel business.
Now: Director, Commercial Technology & AI · Cinnamon Hotels & Resorts
Est. Colombo / works anywhere
On stage
Digital Travel Summit APAC
Booking.com Elevate, Bangkok · industry panels on travel tech and AI
02 / On stage
Speaking & panels
Sharing what actually works when hotels meet technology, from distribution and data to AI on the ground.
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- Digital Travel Summit APACSpeaker. Travel e-commerce, digital strategy and the systems behind direct bookings.
- Booking.com Elevate APAC 2023, BangkokThe future of travel through digital trends, data insights and the evolving guest journey.
Open to panels and talks on hospitality technology and AI.
In the classroom
Visiting lecturer since 2017
Teaching digital marketing at SLIM, ICBT and APIDM
03 / Classroom
Teaching & learning
Nearly a decade of teaching the next generation of digital marketers, while never stopping being a student.
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- Visiting Lecturer, Digital MarketingSLIM, ICBT and APIDM · 2017 to present
Still studying
- MBA, Business AnalyticsQueen Margaret University · in progress
- Omnichannel Strategy & ManagementDartmouth College
- Digital Leadership MicroMastersBoston University
- Digital Diploma in Professional MarketingChartered Institute of Marketing
- Postgraduate Diploma in Digital MarketingDigital Marketing Institute, Ireland
The work · Systems & AI
01 / The work
Systems & AI
From hands-on performance marketing to enterprise AI: a career spent building the technology hotels actually run on. Booking engines, CRM and data platforms, intelligent automation, and the analytics that turn guest data into commercial decisions.
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2025 · Now
Director, Commercial Technology & AICinnamon Hotels & Resorts
AI strategy, intelligent automation, martech and commercial platforms for a leading South Asian hotel group.
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2021
Director, Digital MarketingCinnamon Hotels & Resorts
Global digital presence, SEO, content and analytics for the brand.
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2018
Associate Director, Digitaldentsu international
Performance marketing and analytics leadership for key accounts.
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2014
Paid digital, from the ground upeMarketingEye
PPC, SEO and social for global travel clients. Where the obsession started.
Selected builds
- AI enterprise developments for hospitality
- Salesforce Marketing Cloud with Data Cloud and Service Cloud
- SynXis booking engine and payment gateway
- Brand website rebuild
- Chinese social ecosystem: Weibo and WeChat
The operating principle
"Be all in, or get all out."
There is no halfway.
The record
Internationally awarded
HSMAI Adrian ×2 · SLIM Digis ×2 · One Under 30, Branding in Asia
04 / The record
Awards & nods
Recognition collected along the way, from PPC craft to campaigns.
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- 2023SLIM Digis 2.3, BronzeBest Leisure & Travel Digital Campaign · "Maldives Go Premium"
- 2022SLIM Digis 2.2, SilverBest Performance Marketing Campaign
- 2020One Under 30, Young Marketer SpotlightBranding in Asia
- 2016HSMAI Adrian Awards, SilverBest PPC Manager
- 2015HSMAI Adrian Awards, BronzeBest PPC Campaign Manager
Off duty
In another life, a game developer.